Thank you for your feedback. We’re sorry to hear you felt the Mini Miffy Head set was smaller than expected.
The product page does include images showing the necklace sizes together for comparison, and the dimensions are also listed in the product description and product details to help customers choose the right size before ordering.
This set was purchased in the Mini Head option, which is designed to be a very small, delicate piece of jewellery. We completely understand that sizing can feel different in person, so we’re also going to look at adding the dimensions directly onto the product images to make the size comparison even clearer for customers going forward.
If you need any further help with your order, please do contact us directly and we’ll be happy to help.
Kind regards,
Emma
This piece is absolutely stunning. Only thing I would change is the length of the necklace and in future I'll probably buy the bigger pendant but besides that I absolutely love this pendant. The attention to detail is beautiful ❤️
Hi Luana, thank you so much for your wonderful review! We're thrilled to hear you love the pendant and appreciate the attention to detail. We look forward to helping you find the perfect length and size in the future. Enjoy wearing your piece!
Absolutely love love love this ring. It is stunning and even more beautiful in person. As a lover of everything The Dark Crystal I knew I had to have this ring and I'm so beyond happy that I purchased this. The details are crazy.
Thank you so much, this has made our day. We’re thrilled you love the ring and that the detail feels special in person
This ring is even more beautiful in person. The Dark Crystal is my favourite movie, tv series and books and to have this ring means everything to me. The details are mesmerising and stunning. I'm so glad I decided on the ring and the pendant that I got. Thank you Licensed to Charm.
Beautiful earrings. Very dainty and perfectly formed. Made a lovely graduation present.
Hi Karen, we're so glad you love the earrings! They make a special gift. Thanks for sharing your lovely feedback!
Sir Didymus is my favorite character in the whole wide world and he doesn't get enough credit or merch! Love this necklace, it is so detailed! My new prized possession xx
Hi there! We're thrilled to hear you love the Sir Didymus necklace. He's a fantastic character, and we're happy you found this piece so detailed and special. Thanks for sharing your excitement!
Thank you for your wonderful rating! We're thrilled you love the Miffy Leaping Rabbit Necklace. If you have any questions or need assistance, feel free to reach out.
got these earrings for my sisters birthday she loves labyrinth, we were all so impressed with them and my sister loves them.
Hi Jessica! We're so happy to hear your sister loved the labyrinth earrings. Thanks for sharing your lovely feedback! 😊
Hi Jess, we’re really sorry to hear this and thank you for letting us know. This isn’t the experience we want for our customers, so we’ve reached out to you by email to look into this properly and help get it sorted. Thank you, Licensed To Charm
Thank you so much, fxmelgarejo! We're thrilled you love the design and craftsmanship. Come back soon!
Granddaughter was moved to tears-by the Miffy stud earrings. They are beautiful and I have never had as positively happy a response to a gift before!
Hi Jacqueline, we're so happy to hear your granddaughter loved the earrings! Thank you for sharing such a lovely story. It means a lot to us!
Gf loved this gift. The charm looks amazing and has a nice weight. Love the style and origin
Hi David, we're so glad your girlfriend loved the necklace! Thanks for sharing your feedback and for choosing Licensed to Charm.
I received the necklace in the U.S. 6 days after ordering, and it arrived in very sleek and protective packaging. The gold is very high-quality and looks as though it will last a long time. Excited to wear it!
Hi Emily, we're so glad you love your necklace! Thank you for sharing your experience and for trusting Licensed to Charm. Enjoy wearing it!
Hi Charlene, thank you so much for your kind words! We're delighted you’re happy with your purchase and our service. Come back anytime!
Thank you so much for your lovely words! We're thrilled you find the charm special. Enjoy it!
Hi Nicolette! We're so glad you love the Moomin Moomintroll charm. Thanks for your kind words and for shopping with us. Enjoy your new charm!
The charm is a lot smaller than I thought it would be even though I ordered the medium. I really didn't like the tangled chain when it arrived. Again, it took so long to untangle and felt like the integrity of the chain was lessened due to the untangling process. It was incredibly frustrating.
Thank you for your feedback, Rebeca. We’re sorry to hear the necklace felt smaller than expected and that the chain arrived tangled — we completely understand how frustrating that must have been.
We do include product images and measurements to help show the size before ordering, but we’re also reviewing how we can make sizing even clearer for customers going forward. If you haven’t already, please do contact our customer service team directly so we can look into this properly for you.
Love the necklace. I really only disliked how tangled the chain came. It took me a long time to untangle and I felt I would break the chain. If it does break eventually, it is mostly likely because of the untangling process
Hi there! Thank you for your feedback. We're glad you love the necklace, and we appreciate your advice about the packaging and chain tangling. We'll look into better ways to prevent this in the future. If you have any concerns, please don't hesitate to reach out to us!Thank you for your feedback, Rebeca. We’re really pleased to hear you love the necklace, but we’re sorry the chain arrived tangled and caused frustration.
We’ll take this on board and review the packaging to see how we can help prevent this happening in future. If you need any further help with your order, please do contact our customer service team directly.
Hi Arthur! We're so glad you love the earrings and think they make a great gift. Thanks for your kind words!
Excellent product, brought it for a friends birthday and it was a lovely, high quality gift
Thank you so much for your kind words! We're thrilled you loved the charm as a gift. Hope your friend enjoys it too!
Hi Miss Julie Wilkinson, we're so glad to hear you love your Gromit Stud Earrings! Thanks for your lovely review and for choosing Licensed to Charm.
Hi Harry, we're thrilled you loved the necklace! Thanks so much for your support. Looking forward to your next visit!
Thank you so much, Linda
We love this — The Phantom has a way of stealing hearts! So glad the charm means as much to you as it does to us. Really appreciate you sharing this. Thanks Maggie x
Excellent quality and details. Arrived fast, shipping overseas. They are great as gifts.
Thank you so much, Tanya!
We’re so glad you love the quality and details — and great to hear it arrived quickly too. They really do make such special gifts. Appreciate your lovely review! Thanks Maggie x





