Christmas Delivery & Returns


Thanks for stopping by!
If you have any questions about ordering from us at Christmas, they’ll hopefully be covered here, but if not,
please don’t hesitate to get in touch.

Please ensure you place your order by the dates listed below to guarantee your gift arrives in time for Christmas (the last delivery is on 19th December).

***Please note: The return period is now extended until the 15th of January, 2023.***


Christmas Deliveries

Africa, Asia, Caribbean, Central and South America, Far and the Middle East - DHL Service 15:00GMT Tuesday 5th December
Cyprus, Malta 15:00GMT Wednesday 6th December
Australia, Greece, Eastern Europe, New Zealand, Turkey - DHL Service 15:00GMT Wednesday 6th December
Canada, Czech Republic, Finland, Italy, Poland, Sweden, USA - DHL & Royal Mail Service 15:00GMT Wednesday 6th December
Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland 15:00GMT Wednesday 13th December
Belgium, France, Ireland, Luxembourg 16:00GMT Wednesday 13th December
UPS Standard UK 15:00GMT Tuesday 19th December


Any orders placed on Thursday, 21st December or after will be dispatched on Wednesday, 3rd January.

Any orders placed on Friday, 31st December, will be dispatched on Wednesday, 3rd January.

Christmas Open Hours 

Please note that over Christmas and New Year, orders will be delayed due to bank holidays, and we will be closed over the festive period but will answer any queries you have. 

Monday 20th to Thursday 22nd December – business as usual

Friday 23rd December – closed

Saturday 24th December (Christmas Eve) – closed

Sunday 25th December (Christmas Day) – closed

Monday 26th December (Bank Holiday) – closed

Wednesday 29th to Friday 31st December – operating with a skeleton staff

Sunday 1st January (New Year’s Day) –  closed

Wednesday 4th January – business as usual

Christmas Returns Policy


Items purchased between Thursday, 23rd November 2022 and Thursday, 21st December 2023,
can be returned until Friday, 12th January 2023.
For any purchases made after the 21st of December 2023, the standard 14-day refund/returns policy applies.

* Items must be in a resaleable condition, e.g. tags still attached & with proof of purchase.

* You will receive a full refund for any items returned, but we will not refund any shipping charges paid to deliver these items.