Christmas Delivery & Returns
LAST ORDERS FOR CHRISTMAS
Please Note there are severe delivery delays in the UK and USA due to Royal Mail Strikes,
and we recommend ordering in advance to ensure your order gets to you in time.
However, we can not guarantee parcels will arrive on time.
Thanks for stopping by!
If you have any questions about ordering from us at Christmas, they’ll hopefully be covered here, but if not,
please don’t hesitate to get in touch.
Please ensure you place your order by the dates listed below to guarantee your gift arrives in time for Christmas (the last delivery is on 21st December).
***Please note: The return period is now extended until the 13th of January, 2023.***
|Africa, Asia, Caribbean, Central and South America, Far and the Middle East - DHL Service||15:00GMT Tuesday 6th December|
|Cyprus, Malta||15:00GMT Wednesday 7th December|
|Australia, Greece, Eastern Europe, New Zealand, Turkey - DHL Service||15:00GMT Wednesday 7th December|
|Canada, Czech Republic, Finland, Italy, Poland, Sweden, USA - DHL & Royal Mail Service||15:00GMT Wednesday 7th December|
|Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland||15:00GMT Wednesday 14th December|
|Belgium, France, Ireland, Luxembourg||16:00GMT Wednesday 14th December|
|UPS Standard UK||15:00GMT Tuesday 21st December|
Any orders placed on Tuesday, 21st December or after will be dispatched on Wednesday, 4th January.
Any orders placed on Friday, 31st December, will be dispatched on Wednesday, 4th January.
Christmas Open Hours
Please note that over Christmas and New Year, orders will be delayed due to bank holidays, and we will be closed over the festive period but will answer any queries you have.
Monday 20th to Thursday 22nd December – business as usual
Friday 23rd December – closed
Saturday 24th December (Christmas Eve) – closed
Sunday 25th December (Christmas Day) – closed
Monday 26th December (Bank Holiday) – closed
Wednesday 29th to Friday 31st December – operating with a skeleton staff
Sunday 1st January (New Year’s Day) – closed
Wednesday 4th January – business as usual
Christmas Returns Policy
Items purchased between Thursday, 23rd November 2022 and Wednesday, 21st December 2022,
can be returned until Friday, 13th January 2023.
For any purchases made after the 21st of December 2022, the standard 14-day refund/returns policy applies.
* Items must be in a resaleable condition, e.g. tags still attached & with proof of purchase.
* You will receive a full refund for any items returned, but we will not refund any shipping charges paid to deliver these items.