SIGN UP TO OUR NEWSLETTER & GET 10% OFF FREE UK DELIVERY ON ORDERS OVER £65 ROYAL MAIL DISRUPTION ORDER DELAYS

Christmas Delivery & Returns

LAST ORDERS FOR CHRISTMAS

Service Update:
Please Note there are severe delivery delays in the UK and USA due to Royal Mail Strikes,
and we recommend ordering in advance to ensure your order gets to you in time. 
However, we can not guarantee parcels will arrive on time.

Thanks for stopping by!
If you have any questions about ordering from us at Christmas, they’ll hopefully be covered here, but if not,
please don’t hesitate to get in touch.

Please ensure you place your order by the dates listed below to guarantee your gift arrives in time for Christmas (the last delivery is on 21st December).

***Please note: The return period is now extended until the 13th of January, 2023.***

 

Christmas Deliveries

Africa, Asia, Caribbean, Central and South America, Far and the Middle East - DHL Service 15:00GMT Tuesday 6th December
Cyprus, Malta 15:00GMT Wednesday 7th December
Australia, Greece, Eastern Europe, New Zealand, Turkey - DHL Service 15:00GMT Wednesday 7th December
Canada, Czech Republic, Finland, Italy, Poland, Sweden, USA - DHL & Royal Mail Service 15:00GMT Wednesday 7th December
Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland 15:00GMT Wednesday 14th December
Belgium, France, Ireland, Luxembourg 16:00GMT Wednesday 14th December
UPS Standard UK 15:00GMT Tuesday 21st December

 

Any orders placed on Tuesday, 21st December or after will be dispatched on Wednesday, 4th January.

Any orders placed on Friday, 31st December, will be dispatched on Wednesday, 4th January.


Christmas Open Hours 

Please note that over Christmas and New Year, orders will be delayed due to bank holidays, and we will be closed over the festive period but will answer any queries you have. 

Monday 20th to Thursday 22nd December – business as usual

Friday 23rd December – closed

Saturday 24th December (Christmas Eve) – closed

Sunday 25th December (Christmas Day) – closed

Monday 26th December (Bank Holiday) – closed

Wednesday 29th to Friday 31st December – operating with a skeleton staff

Sunday 1st January (New Year’s Day) –  closed

Wednesday 4th January – business as usual


Christmas Returns Policy

 

Items purchased between Thursday, 23rd November 2022 and Wednesday, 21st December 2022,
can be returned until Friday, 13th January 2023.
For any purchases made after the 21st of December 2022, the standard 14-day refund/returns policy applies.

* Items must be in a resaleable condition, e.g. tags still attached & with proof of purchase.

* You will receive a full refund for any items returned, but we will not refund any shipping charges paid to deliver these items.

Copyright © 2021 Licensed To Charm. All rights reserved.